Data Collection and Processing

TravelCommanders VIP ("we," "our," or "us") collects and processes personal data in accordance with GDPR and applicable privacy laws. We collect information you provide directly, such as when you create an account, book services, or contact us.

Types of Data Collected

• Personal identifiers (name, email, phone number)
• Travel preferences and history
• Payment and billing information
• Communication records
• Website usage data and cookies

Legal Basis for Processing

We process your data based on:

• Consent for marketing communications
• Contract performance for travel services
• Legitimate interests for service improvement
• Legal obligations for compliance

Your Rights Under GDPR

• Right to access your personal data
• Right to rectification of inaccurate data
• Right to erasure ("right to be forgotten")
• Right to restrict processing
• Right to data portability
• Right to object to processing
• Right to withdraw consent

Data Retention

We retain personal data only as long as necessary for the purposes outlined in this policy or as required by law. Travel records are kept for 7 years for tax and legal compliance.

International Transfers

Your data may be transferred to countries outside the EEA. We ensure adequate protection through standard contractual clauses and adequacy decisions.

Contact Our Data Protection Officer

For privacy-related inquiries, contact our DPO at: [email protected]

1. Service Agreement

By using TravelCommanders VIP services, you agree to these terms. Our VIP membership provides access to exclusive travel experiences, concierge services, and premium bookings.

2. Membership Terms

VIP memberships are billed monthly or annually. You may cancel with 30 days notice. Refunds are provided according to our satisfaction guarantee policy.

3. Booking and Payments

All bookings are subject to availability and third-party terms. Payment is required at time of booking. Cancellation policies vary by service provider.

4. Limitation of Liability

TravelCommanders VIP acts as an intermediary. We are not liable for acts of third-party service providers, travel delays, or circumstances beyond our control.

5. Intellectual Property

All content, trademarks, and materials are owned by TravelCommanders VIP. Unauthorized use is prohibited.

6. Dispute Resolution

Disputes will be resolved through binding arbitration in New York, NY, under New York state law.

7. Modifications

We may update these terms with 30 days notice. Continued use constitutes acceptance of modified terms.

8. Contact Information

Questions about these terms should be directed to: [email protected]

What Are Cookies

Cookies are small text files stored on your device when you visit our website. They help us provide you with a better experience by remembering your preferences and analyzing site usage.

Types of Cookies We Use

Essential Cookies

Required for basic website functionality, including security, network management, and accessibility features.

Analytics Cookies

Help us understand how visitors interact with our website by collecting anonymous information about pages visited and time spent.

Marketing Cookies

Used to deliver personalized advertisements and track the effectiveness of our marketing campaigns.

Functional Cookies

Remember your preferences and settings to enhance your user experience across visits.

Managing Your Cookie Preferences

You can control cookie settings through our consent management platform or your browser settings. Note that disabling certain cookies may affect website functionality.

Third-Party Cookies

We use services from Google Analytics, Facebook Pixel, and other partners who may set their own cookies. Please review their privacy policies for more information.

Cookie Retention

Session cookies are deleted when you close your browser. Persistent cookies remain until expiration or manual deletion. Most of our cookies expire within 2 years.

Updates to This Policy

We may update this cookie policy periodically. Changes will be posted on this page with an updated revision date.

Digital Millennium Copyright Act Notice

TravelCommanders VIP respects intellectual property rights and complies with the Digital Millennium Copyright Act (DMCA). This policy outlines our procedures for addressing copyright infringement claims.

Reporting Copyright Infringement

If you believe your copyrighted material has been used without permission, please provide our DMCA Agent with the following information:

• Your physical or electronic signature
• Identification of the copyrighted work claimed to be infringed
• Identification of the infringing material and its location on our site
• Your contact information (address, phone number, email)
• A statement of good faith belief that use is not authorized
• A statement of accuracy and authority to act on behalf of the copyright owner

DMCA Agent Contact Information

DMCA Agent: Legal Department
TravelCommanders VIP
1247 Broadway
New York, NY 10001
Email: [email protected]
Phone: +1 (212) 555-0147

Counter-Notification Process

If you believe material was removed in error, you may submit a counter-notification including:

• Your physical or electronic signature
• Identification of removed material and its former location
• Statement under penalty of perjury that removal was due to mistake or misidentification
• Your contact information and consent to jurisdiction

Repeat Infringer Policy

We will terminate accounts of users who are repeat copyright infringers in accordance with our terms of service and applicable law.

Good Faith Requirement

Please ensure all DMCA notices are submitted in good faith. False or fraudulent claims may result in legal liability under Section 512(f) of the DMCA.